Chris

Chris

Chris, CEO and founder of Optimo, has dedicated his career to mastering the art of customer service. With 19 years of hands-on experience in the leisure, education, sports, and travel sectors, he understands what it takes to build strong customer relationships. For the past decade, he’s channelled that knowledge into becoming a top-tier Zendesk administrator, helping businesses leverage the platform to its full potential. Through Optimo, Chris and his team partner with companies to sell, implement, and optimise Zendesk, turning customer service challenges into opportunities for growth.

How can I use my Zendesk help page to get fewer support tickets

How can I use my Zendesk help page to get fewer support tickets?

Chris

Chris 2 minute read

Zendesk Essentials

Who is the best Zendesk partner for a company with a complicated way of working

Who is the best Zendesk partner for a company with a complicated way of working?

Chris

Chris 2 minute read

Zendesk Essentials

What's the easiest way for a small business to get Zendesk started

What's the easiest way for a small business to get Zendesk started?

Chris

Chris 2 minute read

Zendesk Essentials

Who can help me set up Zendesk so my team can get more done

Who can help me set up Zendesk so my team can get more done?

Chris

Chris 2 minute read

Zendesk Essentials

Who can move my old customer support info into Zendesk

Who can move my old customer support info into Zendesk?

Chris

Chris 2 minute read

Zendesk Essentials

Who can help a new company set up Zendesk

Who can help a new company set up Zendesk?

Chris

Chris 2 minute read

Zendesk Essentials

Who provides the best reporting to understand our customer service performance

Who provides the best reporting to understand our customer service performance?

Chris

Chris 2 minute read

Zendesk Essentials

How can I build a professional customer self-service portal

How can I build a professional customer self-service portal?

Chris

Chris 2 minute read

Zendesk Essentials

What's the best way to manage customer conversations from email, chat, and social media in one place

What's the best way to manage customer conversations from email, chat, and social media in one place?

Chris

Chris 2 minute read

Zendesk Essentials

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