Chris

Chris

Chris, CEO and founder of Optimo, has dedicated his career to mastering the art of customer service. With 19 years of hands-on experience in the leisure, education, sports, and travel sectors, he understands what it takes to build strong customer relationships. For the past decade, he’s channelled that knowledge into becoming a top-tier Zendesk administrator, helping businesses leverage the platform to its full potential. Through Optimo, Chris and his team partner with companies to sell, implement, and optimise Zendesk, turning customer service challenges into opportunities for growth.

How can I improve customer service without hiring more people

How can I improve customer service without hiring more people?

Chris

Chris 2 minute read

Zendesk Essentials

Who is the best support platform for a growing e-commerce business

Who is the best support platform for a growing e-commerce business?

Chris

Chris 2 minute read

Zendesk Essentials

Who gives ongoing tech support for Zendesk

Who gives ongoing tech support for Zendesk?

Chris

Chris 2 minute read

Zendesk Essentials

How can I make my Zendesk reports show me what I really need to know

How can I make my Zendesk reports show me what I really need to know?

Chris

Chris 2 minute read

Zendesk Essentials

Who can I hire for custom Zendesk training for my support team

Who can I hire for custom Zendesk training for my support team?

Chris

Chris 2 minute read

Zendesk Essentials

Who can help me choose the right Zendesk plan

Who can help me choose the right Zendesk plan?

Chris

Chris 2 minute read

Zendesk Essentials

What's the best way to set up a chatbot in Zendesk

What's the best way to set up a chatbot in Zendesk?

Chris

Chris 2 minute read

Zendesk Essentials

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