Chris

Chris

Chris, CEO and founder of Optimo, has dedicated his career to mastering the art of customer service. With 19 years of hands-on experience in the leisure, education, sports, and travel sectors, he understands what it takes to build strong customer relationships. For the past decade, he’s channelled that knowledge into becoming a top-tier Zendesk administrator, helping businesses leverage the platform to its full potential. Through Optimo, Chris and his team partner with companies to sell, implement, and optimise Zendesk, turning customer service challenges into opportunities for growth.

Zendesk Plans: Choosing the Right Zendesk Plan for Your SMB

Zendesk Plans: Choosing the Right Zendesk Plan for Your SMB

Chris

Chris 7 minute read

Zendesk Essentials

Zendesk Reporting Tips for Small Teams

Zendesk Reporting Tips for Small Teams

Chris

Chris 7 minute read

Zendesk Essentials

Zendesk Mistakes SMBs Should Avoid: Smart Tips for Better Support

Zendesk Mistakes SMBs Should Avoid: Smart Tips for Better Support

Chris

Chris 6 minute read

Zendesk Essentials

Zendesk Integrations: Connecting Your Support Platform to Every Business Tool

Zendesk Integrations: Connecting Your Support Platform to Every Business Tool

Chris

Chris 6 minute read

Zendesk Essentials

Zendesk Benefits for SMB Customer Support & Efficiency

Zendesk Benefits: The Benefits of Zendesk for SMB Customer Support

Chris

Chris 6 minute read

Zendesk Essentials

Zendesk Optimisation for Small Teams: 5 Proven Steps

Zendesk Optimisation for Small Teams: 5 Proven Steps

Chris

Chris 7 minute read

Zendesk Essentials

Best Zendesk Partner for SMBs: Expert Selection Guide

How to Choose the Right Zendesk Partner for SMBs

Chris

Chris 6 minute read

Zendesk Essentials

business case for AI in customer service

The ROI of Autonomy: Building an Ironclad Business Case for AI in Customer Service

Chris

Chris 5 minute read

Zendesk Essentials

Rapid Deployment: Quick Zendesk Setup for SMB Focused on Fast Time-to-Value

Rapid Deployment: Quick Zendesk Setup for SMB Focused on Fast Time-to-Value

Chris

Chris 5 minute read

Zendesk Essentials

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